Privacy & Policy

1. Introduction

This Privacy Policy describes how Lombok Hotel and Travel (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website located at (the “Website”).

2. Information We Collect

We collect the following types of information when you use the Website:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect this information when you register for an account, book a reservation, or contact us.
  • Usage Data: This includes information about your activity on the Website, such as the pages you visit, the searches you perform, and the bookings you make. We collect this information automatically using cookies and other tracking technologies.

3. How We Use Your Information

We use your information to:

  • Provide and operate the Website
  • Process your bookings and reservations
  • Send you transactional emails, such as booking confirmations and reminders
  • Respond to your inquiries and requests
  • Improve the Website and our services
  • Send you promotional emails (with your consent)

4. Sharing Your Information

  • We may share your information with third-party vendors who provide services to us, such as payment processors and email marketing providers. We will only share your information with these vendors to the extent necessary for them to provide their services.
  • We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal process, protect the safety of others, or protect our rights.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect Usage Data. Cookies are small data files that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.

6. Your Choices

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You can also access, update, or delete your personal information by contacting us.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

8. Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

9. International Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at .

On Behalf of Lombok Hotel and Travel

Jl. Raya Senggigi KM 8 senggigi Art Market Arcade KT 2 Senggigi Batulayar Lombok Barat NTB Indonesia 83355