To make a booking, simply browse through our website to find the accommodation, activity, or tour you're interested in. Once you've found your desired listing, select your dates, and follow the prompts to complete the booking process.
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Payment options may vary depending on the listing and the host's preferences.
Yes, we prioritize the security of your payment information. Our platform utilizes industry-standard encryption protocols to ensure that your payment details are safe and secure.
Modification and cancellation policies vary depending on the individual listing and the host's terms and conditions. We recommend reviewing the cancellation policy provided on the listing page before making a booking. If you wish to modify your bookig just log into our website with your account created at simpe way. If you need assistance with modifying or canceling your booking, please contact our customer support team.
Yes, we encourage all guests to leave reviews after their stay or activity. Your feedback helps future travelers make informed decisions and allows hosts to improve their offerings. You can leave a review through your booking confirmation email or by logging into your account on our platform.
If you encounter any inappropriate content or behavior on our platform, please report it to our customer support team immediately. We take such matters seriously and will take appropriate action to address them.
Once your booking is confirmed, you'll receive detailed contact information for the host or property owner. You can reach out to them directly through the messaging system on our platform or using the contact details provided.
If you encounter any issues during your stay or activity, please reach out to the host or property owner first to address the issue directly. If the matter remains unresolved, you can contact our customer support team for assistance.
While creating an account is not mandatory, we recommend doing so to streamline the booking process and access additional features, such as viewing your booking history, modify booking and saving favorite listings.
Additional fees or taxes may apply depending on the listing and the host's policies. These fees will be clearly outlined during the booking process before you confirm your reservation.
Lombok Hotel and Travel is your one-stop shop for planning the perfect Lombok vacation. We offer a curated selection of hotels, resorts, villas, and unique accommodations to suit every budget and preference. Discover exciting tours and activities led by local experts, from adventure to culture, relaxation to exploration.
Our platform empowers you to create a personalized itinerary and book with confidence, knowing that you're supporting local businesses and contributing to sustainable tourism.
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