Cancellation policy

Things don’t always work out, so enjoy peace of mind knowing that the following cancellation options are available to you.
Up to 7 days after purchase100% refund of accommodation or Tour purchase price to your original payment method or credit
Up to 22 days prior to check-in100% refund of accommodation or Tour purchase price to credit
From 21 days until check-in Non-refundable

Need help? Call our support team
Our customer service team are available anytime, 24 hours, 7 days a week

+62 81238111101